BPO Call Center Consortium
Globale Communication with Local Intelligence
+35 Countries | +35 Languages |
+ 25 years experience
Our BPO call center expertise
Fully globalised and standardized quality, production and IT process wherever your location. Globale Communication & Local Intelligence
Multilingual Customer Service
We cover 35+ of the world’s major languages, and we can tailor our language services to your specific needs. We can offer a combination of languages and allocate the necessary seats for each language, from 1 to 100+
Technology – Omnichannel CRM Solution AI Solution
We are ablt to provide the highest-rated all-in-one omnichannel contact center platform with the highest ROI and fastest time to deploy in the industry. The platform allows your business to provide effortless omnichannel conversations across all voice and digital channels (voice, SMS, web chat, email, video chat, messenger apps, and bots) and connects to your business applications seamlessly.
Content Moderation
Content moderation is the process of reviewing and monitoring user-generated content on online platforms to ensure that it meets certain standards and guidelines. We provide cost-effective team with high experience and know-how from our locations in Asia or Africa.
Outbound calls: Acquisition & sales – Leads Generation – OPTIN
iNETCC has the expertise in order to design, build and manage customer acquisition, sales, debt collection, leads generation, OPTIN that enables you to meet and exceed your revenue goals. You will be contacting GDPR-compliant consumer data for all of your direct marketing campaigns.
Non-Voice – Digital call center services
Non-voice Digital call center services are critical in the modern era of digital marketing. These services play an essential role in protecting the brand image of businesses online among their target audiences. User-generated content on social media accounts such as twitter, facebook, youtube and others increases the risk associated with brand value.
Other BPO call center services
INETcc is dedicated to helping its clients to improve the performance of their customer service and support operations. We offer a full line of services including consulting, secretarial service, survey, social media hunting, database support…
Global Communication, Local Intelligence
From 10 euros/hour
German speaking agents
Armenia
Positioned at the crossroads of Europe and Asia
Scalability
Ability to quickly scale operations
Industries
Insurance, finance, healthcare, and e-commerce
Languages
English, French, German, Spanish, Italian, Russian, Armenian
Our Customers
Our Team
Natali Harutyunyan
CEO & Co-founder
Expert English – Italian – Armenian – Russian
Nelli Sayadyan
COO & Co-founder
Expert English – Armenian – Russian
Aida Sevlikyan
Head of Recruitment
Function: Overseeing recruitment operations and ensuring the acquisition of top-tier talent.
Expertise: Recruitment strategies, talent acquisition. Fluency in English.
Jacob Vasakyan
Project Manager, French Language Specialist
Function: Leading projects and ensuring successful execution while specializing in French-language operations.
Expertise: Project management and French language fluency.
Arthur Davtyan
Head of Quality Assurance
Function: Managing quality assurance processes and maintaining service excellence standards.
Expertise: Quality management, process optimization, and German language fluency.
Get in touch with us
INETcc FRANCE
47, Rue Marcel Dassault 92100 Boulogne-Billancourt
INETcc BELGIQUE
+32 28 98 98 70
Rue du Congrès, 37 1000 Bruxelles